Now Hiring - Senior Business Change Management (Remote) in Owings Mills, MD

Resp & Qualifications

PURPOSE:
The Sr Business Change Analst will provide day-to-day support of all Organization Change Management capabilities as needed for specific organizational change initiatives. This role will own the logistics and execution tasks required to deliver change support (e.g., communications, stakeholder alignment, training) across all levels and functions of the Information Technology organization. The Change Manager will work closely with the Change Project Lead and business counterparts to implement and drive change adoption.

ESSENTIAL FUNCTIONS:

• Partner to support process enhancements and key program interventions as required. Lead and guide project teams in the effort to transform, develop and implement initiatives design to support people, business and technology change impact ensuring effective adoption. Develops, delivers, and coordinates organizational change management work, including stakeholder management, sponsorship, communications, training, change impact analysis, change readiness assessments, change leadership, organizational design/effectiveness, business transformation, and culture.

• Provide strategy and change management thought leadership support to executives, sponsors, clients and/or business owners. Support integration of Organizational Change Management into initiative approaches and methodologies.

• Engage with partners in Training, Communications, Content Management to improve our change impact, communications, collaboration and adoption of change initiatives.

• Lead the annual Strategy Development process and thoroughly understand their client group's strategic priorities, the business imperatives, and customers business.

• Provide guidance and coaching to project team members of varying levels and disciplines on change management best practices. Coach and mentor junior staff members.

SUPERVISORY RESPONSIBILITY:
Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 5 years relevant change management experience or demonstrated ability to perform the functions at the level required

Preferred Qualifications:

• 5 years experience in OCM practices.
• Strong relationship skills able to communicate to all levels of the organization.
• Ability to meet deadlines, work independently, manage multiple tasks simultaneously, and handle confidential information properly in a fast-paced environment.
• Excellent organizational and time management skills.
• Demonstrate attention to detail.
• Strong verbal, written and interpersonal skills, including presentation and storytelling ability.
• Proficiency in Microsoft products.

Knowledge, Skills and Abilities (KSAs)

• Ability to motivate others and foster a culture of continuous improvement and agile execution.
• Knowledge of process engineering methods and evaluation criteria.
• Knowledge of process improvement techniques.
• Knowledge of process mapping and documentation techniques.
• Ability to work with data and analytics.

Salary Range: $78,840 - $156,585

Salary Range Disclaimer

Salary will be based on education, location, experience, certifications, etc. In addition to your salary, CareFirst offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).

Department

(Client Technology Services)

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: [please apply online] Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

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